Burt Silver Chain Resize
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At Mayoni Jewelers, we make sure your order gets to you quickly, securely, and with care. Every piece is handmade in Miami, which means we take a little extra time to perfect it before it leaves our shop. Orders are typically processed within 1–3 business days.
For customers in the United States, delivery usually takes 3–7 business days after processing. Every package comes with a tracking number so you can follow your order every step of the way.
We stand behind every piece we create. Each chain, bracelet, and pendant is made by hand, inspected closely, and built to last. Every piece is designed to last — and we stand behind our craftsmanship. That’s why every purchase comes with a 1-Year Warranty for your peace of mind.
If something happens within the first year, simply contact us and we’ll guide you through the repair process quickly and hassle-free.
This is a Gold plated piece of Jewelry. This bracelet is made from .999 Silver which is then coated with 14Kt Gold. We offer this as an alternative to Solid Gold without the hefty price tag. When cared for properly, the plating can last for a year or year and a half.
You can take your piece in the water or ocean. It will not fade on you because of water. Now when it come's to the pool, yes you can take it in but we do not recommend always taking it to the pool. It will eat at the plating faster.
It is not recommended to take your piece to the gym with you, as sweat eats at the plating faster. It is not tremendous but if you want your plating to last longer then it is not recommended.
Do's
- Store in a soft pouch or lined jewelry box when not wearing it
- Clean gently with warm water and a soft cloth only
- Apply cologne or lotion before putting your bracelet on — never directly onto the piece
Don'ts
- No bleach, cleaning products, or harsh chemicals — these strip the gold layer permanently
- No abrasive cloths, toothpaste, or rough cleaning materials — these scratch the surface
- No perfume or lotion sprayed directly onto the piece
- No heavy gym sessions or physical labor while wearing it if you want maximum longevity
- No third party chemical jewelry cleaners unless specifically designed for gold plated pieces
- No excessive chlorine exposure
Warranty
Every piece comes with a 1-year warranty covering manufacturing defects in materials and craftsmanship or if you need a lock fixed, etc. Plating warranty coverage begins 3 months after your delivery date.
We stand behind every piece we make. However your warranty is voided immediately and your claim will not be accepted if any of the following apply:
- Evidence of exposure to bleach, harsh chemicals, or cleaning products
- Damage consistent with regular gym use or heavy sweat exposure without removing the piece
- Perfume, cologne, or lotion applied directly onto the bracelet
- Use of abrasive materials or chemical cleaners not designed for gold plated jewelry
- Damage from physical impact, drops, or misuse
- Any repair or alteration attempted by a third party jeweler
We are transparent about what this piece is and what it needs. If you follow the care guidelines above your plating will last. If you use the piece in ways we explicitly advise against the warranty will not apply.
To file a warranty claim email us at support@mayonijewelers.com with your order number and clear photos of the issue. Claims are reviewed within 2 to 3 business days.
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Plating And Care
Plating And Care
This is a Gold plated piece of Jewelry. This chain is made from .999 pure Silver which is then coated with 14Kt Gold. We offer this as an alternative to Solid Gold without the hefty price tag.
The plating will last for a year or year and a half. You can take your chain in the water, ocean, or pool. It will not fade on you. This is made for daily wear. It is not recommended to take your piece to the gym with you, as sweat eats at the plating faster. It is not tremendous but if you want your plating to last longer then it is not recommended.
To take care of your piece:
- Avoid Harsh Chemicals – Keep your jewelry away from bleach, perfumes, and cleaning products. These can wear down the gold layer over time.
- Remove Before Activities – Take off your piece before heavy workouts, or physical activities to protect the finish.
- Store Safely – When not wearing it, store your jewelry in a soft pouch or lined box to prevent scratches and tangling.
Shipping
Shipping
At Mayoni Jewelers, we make sure your order gets to you quickly, securely, and with care. Every piece is handmade in Miami, which means we take a little extra time to perfect it before it leaves our shop. Orders are typically processed within 1–3 business days.
For customers in the United States, delivery usually takes 3–7 business days after processing. Every package comes with a tracking number so you can follow your order every step of the way.
Warranty
Warranty
We stand behind every piece we create. Each piece of Jewelry is made by hand, inspected closely, and built to last. That’s why every purchase comes with a 1-Year Warranty for your peace of mind. Gold plating warranty is only available from 3 Months after receiving the product
Please feel free to contact us using the "Contact Us" Page for any additional questions or concerns
Frequently Asked Questions
What is the return policy?
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please visit our policy page to learn more.
Are any purchases final sale?
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
When will I get my order?
We will work quickly to ship your order as soon as possible. Every piece is made on order! This is to ensure you get a brand new piece
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is Gold Over Silver?
What is Gold Over Silver?
Gold Over Silver is a jewelry material where a thick layer of real gold is bonded over a solid sterling silver base. This gives you the look, shine, and durability of gold at a much more affordable price than solid gold.
Will the gold fade or wear off?
Will the gold fade or wear off?
Our Gold Over Silver pieces are built with a thick layer of real gold plating over sterling silver, crafted to last. Unlike cheap flash-plated jewelry, these pieces won’t fade after a few wears. With proper care, they’ll maintain their shine for a year and a half or more.